Warranty Support

Medallion Instrumentation Systems (MIS) warrants product to be free from defects in material and workmanship for a period as specified by product documentation. First, customers, when applicable, should seek assistance from the original dealer for replacement parts. During this period, if a customer is unable to resolve a product problem and MIS Support determines the product is non-conforming, a Return Material Authorization (RMA) will be issued. Following receipt of an RMA number, the customer shall return the product to MIS, freight prepaid. Upon verification of warranty, MIS will -- at its option - repair, replace, or credit the product.

Medallion will not be liable for unintended or consequential damages, including, but not limited to, loss of profits or use damages arising out of the manufacture sale or supplying of the product.

Warranty Department (e-mail)
Phone: (616) 850-8072 or (616) 850-8009

REPAIR ASSISTANCE

If you are in need of Medallion gauge repair for product manufactured in 1985 to present, (excluding Medallion II Series of gauges) call (231) 578-4754.

For warranty support for Medallion II Series gauges, contact the Warranty Department.